David Walton

VP Strategic Technology, Lending Solutions

David Walton is responsible for strategic technology direction and technology leadership with emphasis on software and systems architecture, SDLC process, ASP hosted operations, ALM, information security, and leveraged services. He has over 27 years of experience in software design, architecture, IT and business management.

Walton began his career at Darby & Mitchell, Inc., where he served as COO, Project Manager, and Computer Systems Manager. He joined Fiserv in 1996 and has served in many roles at the business unit and corporate level, including VP Operations and CTO. Walton has led or served on numerous Fiserv technology/governance-related bodies focusing on architecture, fraud controls, infrastructure, security and technology integration.

He is an MBA Certified Mortgage Technologist, has served on the Mortgage Bankers Association Residential Technology Steering Committee and was Co-Chair of the MBA Residential Technology Software and Services Subcommittee. He holds B.S. and M.S. degrees from West Virginia University.

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Many IT decisions can create some degree of business risk. It is important, therefore, to thoroughly understand change management associated with technology, its development and its implementation. To be effective, IT change management needs to provide visibility into the reasons for change, what benefits the change(s) provide, and what red flags to prepare for and how to address them. In this presentation, David Walton will discuss change management best practices, including those based on...