Garth Graham

Marketing Strategy

Stratmor

Garth Graham is a partner with STRATMOR Group, and has over 25 years of mortgage experience, from Fortune 500 companies to successful startups, including management of two of the most successful mortgage e-commerce platforms. He is a former senior vice president of ABN Amro and Citi Mortgage.

No Laughing Matter
May 22, 2013 In the past two weeks I have written about how critical it is for mortgage companies to have an effective customer...

Get On the Consumer’s Bandwidth
May 15, 2013 We're hearing from a lot of mortgage originators that read my blog last week about the need to better measure borrower...

Failing the Mortgage SATs
May 8, 2013 We're hearing there is a discipline that is completely lacking in the mortgage industry.

Only 140 Characters to Blow up Your Business
May 1, 2013 There is a lot of damage a disgruntled customer could make by airing their grievance through social media.

The Business Side to Technology Failures
April 24, 2013 After insulting plumbers for a couple of weeks, I experienced a bit of karmic justice when I arrived home from my last round...

Inspecting the Pipes at MBA Tech
April 17, 2013 Our industry is a complex system and there are a lot of pipes carrying a lot of information.

No Ifs, Ands or Butts...
April 10, 2013 I love the MBA tech show. This year it is at a hotel that was refinanced by a plumbers’ trade group. Let’s keep the...

The Consumer Direct Compensation Calculus
April 3, 2013 We're hearing it’s time to figure out exactly how originators should get paid for consumer direct lending.

Keeping Them Down On the Cube Farm
March 27, 2013 We're hearing that in 2012 the industry experienced a better-than-expected year, buoyed by very high revenue per loan.

Compensation: What you Pay and What you Get
March 20, 2013 When it comes to hiring, like most things, it’s not just “who you know” but also “what you know” that...