Jacob E. Petersen is the Chief Service Officer at Mortgage Cadence LLC. In this capacity he leads the Client Service Management and Finale Document Services teams to insure the company delivers world-class service tailored to client specific needs. He is responsible for prioritizing resources to ensure unparalleled client service that is consistent with commitments and strategy. Mitigating operational risk is another key accountability and is managed through the use of policies, guidelines, metrics and technology.
Prior to joining Mortgage Cadence, Jacob was a Quality Control Specialist responsible for developing, implementing, and continuously improving the Quality Control Program for mortgage loans. Jacob holds an MBA as well as Bachelor of Science in Finance and Economics from Wayne State College.