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Harbor Beach Marriott
Resort & Spa

3030 Holiday Drive
Fort Lauderdale, FL 33316
Tel: (800) 222-6543

Roberto Hernandez


PricewaterhouseCoopers LLP

Roberto is a Principal in PwCs Consumer Finance practice. He has extensive experience in advising clients on mortgage operations, mortgage servicing transfers, strategic planning, process improvement, risk and profitability analysis, and customer experience.

Roberto has over 15 years experience in the financial services industry in both a consulting capacity and also working for two of the top 10 global financial institutions. Roberto is a frequent speaker at industry conferences such as: Mortgage Bankers Association (MBA) National Convention, The National Mortgage Servicing Conference, and the Residential Loan Production Conference on topics such as Servicing Profitability, Customer Retention Strategies and the Future of Mortgage Banking.