I have a friend of more than 30 years who owns a successful business. But, I swear, there is so much drama in her life (which she shares with everyone else) that she could be her own soap opera.
And as loan officers, company owners and managers, you are part of an industry where, on a scale from one to 10, drama is a 20-plus!
I know that everyone has drama in their lives, but what I’m talking about here is the drama that affects your business, stresses you out or keeps you from earning the dollars you could be earning—if only you had a way to "control" it.
I'm not a therapist but I'd like to share a couple of suggestions I have used in the past to help me tune out the drama when I need to and tune back in when someone really (and I mean in serious trouble) needs me.
- Don't get sucked into the drama. What we tend to do is repeat it to our friends, ask the "drama queen or king" for an update, post about it on blogs or social media.
- Don't offer suggestions or advice. Just politely listen, walk away and don't think about it again.
- Are you part of the drama? If it has nothing to do with you, ignore it and go about your own business.
I know it's easier said than done. I know you want to be friendly. You probably sympathize with the person's problems. You want to help.
But ask yourself this question: If you are wrapped up in all this drama which has nothing to do with you, what else could you be doing that will earn you more money, save you time or make you happy?
So, what have you done to minimize the drama in your business?