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Consistency Is What Drives Your Success

MAY 12, 2014 11:31am ET
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I was out on the West Coast recently delivering a sales workshop for a group of about 40 loan originators. Our mission was to explore ideas for capitalizing on the summer home buying season and discover ways to increase their purchase loan application volume.

Early in the session, I handed out colored index cards and asked the participants to record their answers to this question: If a mortgage originator is serious about growing his or her purchase loan business over the next few months, what are three things he or she should be doing?

Everyone wrote down their best ideas, and I collected the cards so we could see their advice.

As you might imagine, we ended up with a lot of reoccurring themes and ideas. Overall, here are the top five suggestions they offered:

1. Work hard; put in the hours it takes.

2. Get out and see your Realtor and business partners.

3. Contact your database with cards and letters asking for referrals.

4. Attend local events and talk to people who might be in the market to buy.

5. Follow up on your pre-approvals, your leads and the contacts you make.

What do you notice about this list? There is nothing new! In all 40 index cards I collected, there was not a single suggestion that was original, earth-shattering or eye-popping. And that is exactly the point I wanted to make to that group and to you today: there is nothing new about success.

There are mortgage originators in the market today with 15 to 20 loans in their pipelines. There are originators closing $5 million a month and more.

Are they doing anything special? Absolutely not. Do they have “secrets” and strategies most others have never considered? Far from it. High producers and top performers have come to terms with the most important lesson about success—that success in this business is primarily caused by one enormously important factor: consistency.

Taking our cue from the list above, let’s apply this rule:

1. It’s not about working hard every so often, it’s about working a full eight- to nine-hour day, every day, five days a week. There’s no coming in late and no blowing out early on Friday afternoon. You can’t take two-hour lunch breaks and run personal errands on work time. You have to work hard at your job and put in a full day, every single day. Consistently.

2. It’s not about getting out to see your Realtor and other business partners when you can, when you are caught up, or when you feel like it.  It’s about getting out to visit your Realtor and business partners every week, week after week. Consistently.

3. It’s not about contacting your database with an arbitrary email at accidental intervals. It’s about having a pre-determined marketing plan to contact your database with cards, letters and phone calls on an ongoing monthly basis. Consistently.

4. It’s not about attending a local community, networking or industry event once every few months or on the off-chance when the opportunity arises. It’s about getting out of the office once or twice a week to meet new people, make new contacts and generate potential prospects. Consistently.

5. It’s not about following up on your leads and pre-approvals when you get time (after you’ve read all your emails or once you have combed through your loan files for the 10th time today). It’s about following up on potential leads, referrals and pre-approvals every single day. Consistently.

“Success is not sexy,” a very successful loan originator once told me. “Success comes from doing the simple, basic, mundane things you need to do day after day after day.” His recommendation is right on.

Too many mortgage originators today are searching for that magic pill that will make them more successful without having to exert much effort. Guess what; it doesn’t exist. There is no easy road to success in this business—never has been, never will be. Success is the end result of doing the right things consistently over a long period of time.

As we discovered at my sales seminar, most of the loan originators in attendance knew what to do and most were doing all the right things.

But for many, their production volume wasn’t where they wanted it to be because they weren’t doing what they needed to do consistently. They were working hard, but not every day. They were connecting with their Realtors, but not all that often.

They were building and marketing a database, but only when they had time to get around to it. They were engaged in some networking events, but maybe only once every few months.

And they were following up on their pre-approvals and prospects in a haphazard, random sort of way.

Does that also describe how you are running your business right now? If so, perhaps the most effective strategy to growing your purchase loan business over the summer home buying season has less to do with adding new activities and more to do with doing what you are already doing, but with more (wait for it...) consistency.

You have a tremendous opportunity ahead of you over the upcoming months. Activity is picking up, buyers are out there looking at properties, homes are selling, and mortgages are being made.

If you are consistent in doing what you need to do you’ll score a lot of opportunities, take a lot of applications, help a lot of people, close a lot of loans, and make a lot of money.  Isn’t that what this business is all about?

Doug Smith is a nationally known industry speaker, author and sales trainer. For more information, please visit http://www.DougSmithOnline.comor call Douglas Smith & Associates at 877-430-2329.

Comments (2)
Love this post Doug. Everything we do is designed to help make #3 on your list achievable. Sales is a tough job but the great news is we're in complete control of our own destiny and we get to decide how much or how little we make. Thanks for this post.
Posted by Brent E | Monday, May 12 2014 at 2:39PM ET
As always, simple and true information you can act on, from doug Smith!!
Posted by TIMOTHY M | Tuesday, May 13 2014 at 9:19AM ET
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