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Venue

Crystal Gateway Marriott
1700 Jefferson Davis Highway
Arlington, VA 22202
Tel: 877-212-5752

Monday, September 23, 2013

11:30 a.m. -
12:45 p.m. -
Chair's Welcome
Mark Fogarty, Editor at Large, NATIONAL MORTGAGE NEWS
1:00 p.m. -
Opening Keynote
Martin Gruenberg, Chairman, FDIC
1:30 p.m. -
GSE Reform: Can It Actually Happen?
Moderator: Rob Blackwell, Washington Bureau Chief, AMERICAN BANKER
Mark A. Calabria, Director of Financial Regulation Studies, CATO INSTITUTE
Paul Miller, Managing Director and Head of Financial Institutions Research, FBR CAPITAL MARKETS
Phillip L. Swagel, Professor in International Economic Policy, MARYLAND SCHOOL OF PUBLIC POLICY
2:30 p.m. -
3:00 p.m. -
CFPB Exams: Lessons Learned and Best Practices
Allison Brown, Program Manager, Mortgage Servicing, Office of Supervision Policy, Division of Supervision, Fair Lending, and Enforcement, CFPB
3:30 p.m. -
Making the Most of Customer Complaints – How to Effectively Resolve and Learn from Customer Problems
Lisa Ducharme, FSO Advisory Customer Experience Senior Manager, ERNST & YOUNG
Craig Martin, Director, J.D. POWER AND ASSOCIATES
4:30 p.m. -
5:00 p.m. -
Keynote Address
Thomas J. Curry, Comptroller of the Currency, OFFICE OF THE COMPTROLLER OF THE CURRENCY (OCC)
5:30 p.m. -
Networking Reception

Sponsored by:
Promontory

Tuesday, September 24, 2013

7:15 a.m. - 7:55 a.m.
7:55 a.m. - 8:00 a.m.
Chair's Opening Remarks
Moderator: Rob Blackwell, Washington Bureau Chief, AMERICAN BANKER
8:00 a.m. - 8:30 a.m.
GSE Reform Keynote
Sen. Bob Corker, R-Tenn., co-author of bipartisan housing finance reform legislation and a top member of the Senate Banking Committee
8:30 a.m. - 9:15 a.m.
Fair Lending: Will 'Disparate Impact' Theory Survive?
Moderator: Neil Weinberg, Editor in Chief, AMERICAN BANKER
Panelist: David Berenbaum, Chief Program Officer, THE NATIONAL COMMUNITY REINVESTMENT COALITION
Mitchel Kider, Chairman and Managing Partner, WEINER BRODSKY KIDER PC
9:15am -
Keynote Address
Richard Cordray, Director, CONSUMER FINANCIAL PROTECTION BUREAU
9:30 a.m. -
10:00 a.m. -
One Year Later - What it Means to be Operating in this New Environment
Moderator: Amy Brachio, Partner, Advisory Services, ERNST & YOUNG LLP
Panelists: Joseph Barloon, Partner, SKADDEN
Dave Bialzak, Real Estate Compliance and Operational Risk Management (RECOR), WELLS FARGO CONSUMER LENDING GROUP
Connie F. Rogers, SVP, Business Risk Control Management, HSBC FINANCE CORP.
11:00 a.m. -
QM/Ability to Repay: Implementation and Business Strategy
Moderator: Donald C. Lampe, Partner, MORRISON & FOERSTER
Stephen Ornstein, Partner, ALSTON & BIRD LLP
Brian Webster, Originations Program Manager, CONSUMER FINANCIAL PROTECTION BUREAU
11:45 a.m. -
CFPB's New Servicing Rules: Examining the Interplay Between Error Resolution/Information Requests, Transfer of Servicing, Servicing File and Emerging Litigation Risks
Nanci Weissgold, Partner, K&L GATES
Reginald L. Jackson, Senior Counsel, Consumer Lending and Corporate Regulatory Division, WELLS FARGO LAW DEPARTMENT
Phoebe Winder, Partner, K&L GATES LLP
12:30 p.m. -
1:45 p.m. -
3rd Party / Vendor Risk Management: Strategies for Meeting Evolving Expectations
Moderator: Catherine Brown, Esq., Managing Director, TRELIANT RISK ADVISORS
Moderator: Gerald Alt, President, LOGS NETWORK
Brian O'Reilly, Esq., President & Managing Director, COLLINGWOOD GROUP
Monica Najera, SVP, Surveillance, Strategy & Governance, Lending Compliance, UNION BANK
2:30 p.m. -
Navigating Future Regulatory Compliance Challenges & Enhancing Regulatory Relationship Management
Laurence E. (Larry) Bensignor, EVP and General Counsel, EAGLE BANCORP, INC. AND EAGLEBANK
Charles E. Brown, SVP and Director of Compliance, EAGLEBANK
Benjamin K. Olson, Partner, BUCKLEYSANDLER LLP
3:15 p.m. -