Download Brochure

Venue

Take in a game while in Florida
Dolphins vs. Chargers on Sunday, 11/17 at 4:05 p.m. learn more>>



Harbor Beach Marriott
Resort & Spa

3030 Holiday Drive
Fort Lauderdale, FL 33316
Tel: (800) 222-6543

Agenda at a Glance

Agenda-At-A-Glance

Monday, November 18, 2013

11:00 a.m. Registration Opens
1:00 p.m. Pre-Conference Workshop: Listen to the Voice of the Customer
3:25 p.m. Chair's Welcome
3:30 p.m. Opening Keynote
5:15 p.m. Opening Reception

Tuesday, November 19, 2013

8:00 a.m. Continental Breakfast
8:45 a.m. Chair's Remarks
8:50 a.m. General Session Starts
10:30 a.m. Networking Break
11:00 a.m. General Session
12:30 p.m. Lunch
2:00 p.m. Track A & B
5:30 p.m. Networking Reception

Wednesday, November 20, 2013

8:25 a.m. Chair's Recap
8:30 a.m. Keynote Address
9:00 a.m. Breakfast
9:45 a.m. General Session
11:30 a.m. Conference Concludes

Notify me when agenda is available.