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Record Number of Homeowners Seek Assistance

JUL 16, 2013 4:04pm ET
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MortgageKeeper Referral Services issued its highest number of referrals during the second quarter since the platform was launched in 2005 that connects consumers who need financial assistance to local resources that can provide help.

The quarterly report showed that homeowners received 311,367 referrals from MortgageKeeper in 2Q13. So far this year, 619,263 homeowners who are at-risk of foreclosure have been assisted through the platform, which represents a 51% increase over the same time period a year ago.     

The application has the ability to deliver more than 3,500 referrals a day in 160 markets across the country.

Through the halfway point of 2013, the top five referral categories that borrowers have requested to cure a default remained unchanged from the prior year. Housing and credit counseling requests had the most referrals, followed by utility assistance, employment resources and support, food assistance, and affordable rental housing.

“While we are relieved that the worst of the housing crisis seems to be behind us, struggling homeowners and those leaving their homes to rent still need financial support and advice,” said Rochelle Nawrocki Gorey, president of Downers Grove, Ill.-based MortgageKeeper Referral Services in a press release. “Our clients continue to find our product to be immensely helpful as they assist those still in need.”

Servicers and counseling agencies who subscribe to MortgageKeeper Referral Services include Bank of America, RoundPoint Home Servicing, ServiceLink LoanCare Servicing, Money Management International, Greenpath Debt Solutions, Homeward Residential, Ocwen Loan Servicing and the Homeownership Preservation Foundation’s HOPE hotline.

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