Equator appointed Edgardo Torres as vice president of customer support.
He most recently served as senior vice president and co-head of loan servicing for Rushmore Loan Management, a specialty servicer.
His prior roles include senior vice president at GMAC Mortgage Special Servicing Unit.
Torres also managed daily collection and loss mitigation efforts for loans wholly owned by GMAC and Ally Bank.
His background also includes work as senior vice president and managing director at EMC Mortgage, a wholly owned subsidiary of JP Morgan Chase; vice president of process re-engineering at Aames Home Loans; and director of contact center technology at Option One Mortgage.