"You don't have to go paperless but you must be able to deliver an electronic copy of the UCD," said Sam Oliver, a vice president at Freddie Mac.
What the GSE Plan to Collect TRID Documents Means for E-Closings
A plan by the government-sponsored enterprises to begin collecting the new Closing Disclosure data is designed to promote Fannie Mae and Freddie Mac's loan quality goals. But the initiative may also prompt broader use of e-signatures and paperless processing.  more »
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Though regulation-mandated technology upgrades give vendors little time to rest, the growing acceptance of data standardization should appeal to both lenders and regulators.
Jeff Patmont got his home loan on his phone. The 30-year-old marketing manager for a medical-device company said he did almost everything electronically for the mortgage on his home in the San Francisco Bay Area.
Bryan Sullivan, the CFO at LoanDepot, talks about its growth prospects without fuel from an initial public offering, how getting consumers to opt for home equity lines of credit is tough, and why he considers the nonbank a disruptor.
Quicken Loans, the company that showed a mortgage business can operate successfully without face-to-face interaction with borrowers, is now giving customers the option to work without human loan officers.
Zillow Group has formed a partnership with Google to provide the search giant with access to its real-time mortgage data.
Fannie Mae has introduced an improved online data portal, which users can customize to receive reports on loan servicing, pricing and other areas.
When Guaranteed Rate's Sam Sharp discovered past clients' online reviews were bringing in new business, he started making customer feedback a major part of his digital marketing strategy.
From single-point-of-contact requirements to the need for better self-service options, servicers surveyed by National Mortgage News are taking a much-needed hard look at the full range of customer touch-points that they operate.
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