Countrywide Offers Referral POWER
Countrywide Subservicing has added a new program, known by the acronym POWER, designed to increase income for its subservicing clients by providing them with loan referral information.
The "Providing Opportunities With Excellent Referrals" program uses technology that alerts customer service representatives to all loan-specific products available to homeowners, based upon business rules supplied by the partner.
POWER provides sales scripts, referral history, rebuttals and loan product information.
Countrywide said its POWER program is flexible and can be customized for each partner for a variety of products.
At the end of last year, Countrywide was the nation's fourth largest subservicer with nearly $30 billion in volume. (c) 2007 Mortgage Servicing News and SourceMedia, Inc. All Rights Reserved. http://www.mortgageservicingnews.com http://www.sourcemedia.com