Radian Adds Web Features
Radian Guaranty, the primary mortgage insurance subsidiary of Radian Group Inc., has enhanced the functionality of its MI online Web-based system for mortgage insurance ordering, servicing and claims submissions.
Designed to streamline the claims process and create an improved online experience, the enhancements now allow clients to view their claims 24/7, review outstanding documentation requirements, access a more detailed explanation of benefits, and access real-time information on payment status. The MI online site now contains new features such as a new "claim status" tab, which has been added to the claim center area, directing clients to two sections entitled "claim status information" or "claim payment information."
The "claim status information" section allows authorized clients to review a snapshot of a claim's details, including processing status, which will also indicate any missing or outstanding documents required to "perfect" the claim. The "claim payment information" section displays three key pieces of data for paid claims (claim payment, date paid and payee), while a new hyperlink to the main certificate inquiry screen will access additional certificate/premium data. A fully redesigned EOB in PDF format is now available. (c) 2008 Mortgage Servicing News and SourceMedia, Inc. All Rights Reserved. http://www.mortgageservicingnews.com/ http://www.sourcemedia.com/