A Dozen Years Ago

A little more than 12 years ago, this newspaper's parent company decided to found a niche industry publication to serve the mortgage servicing industry. It was a natural fit with our flagship, the weekly National Mortgage News. During most of these past 12 years, I've had the privilege of being editor of Mortgage Servicing News.

I'll be leaving the publication to pursue other opportunities after this edition goes to press, so I thought now would be a good time to share a few of the things I've learned about the mortgage servicing business during the past decade or so.

For starters, despite all the mortgage industry's bad press of late, I've witnessed an industry populated by people of very high integrity. As a journalist, I can't think of a single instance in which I thought someone was deliberately trying to mislead me, even when my questions concerned matters that many companies would rather have kept quiet.

Furthermore, I've been impressed by the entrepreneurial spirit of both lending executives and their business partners in the servicing sector. A lot of people roll their eyes when I tell them I cover mortgage servicing, but the truth is there have always been fascinating stories about innovation and invention within the industry, even before the mortgage meltdown put the industry into sharp focus for a wider audience.

I've also benefited from the generosity of the many people in the industry who've shared their ideas, information and viewpoints over the years, especially when I was in over my head (as was often the case on hedging!). Thanks for your time and patience. I've witnessed many examples of industry generosity beyond just helping out a journalist, of course. Rarely is there a mortgage confab without a Habitat for Humanity build or some other charity activity. And I've seen many servicers go out of their way at conferences like the MBA's servicing show to help executives from other firms benefit from their knowledge.

Working as a journalist covering the mortgage industry has always been interesting and rewarding. I want to thank the people industry for helping to make it that way.

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