Specialty Servicer Connection
West Palm Beach, FL-As a provider of residential and commercial loan servicing, special servicing and asset management services, Ocwen Financial Corp. here is enhancing its efforts to prevent foreclosures and reduce delinquencies through new technology that enables homeowners in financial distress to connect directly with local private and state agencies.
The goal is to help homeowners experiencing financial distress to stay in their homes, said Ocwen Financial Corp. president Ron Faris, and one of the many ways to do that is by leading customers to resources that can help them manage or solve personal and financial problems that may be at the root of missed or late mortgage payments.
The service is a result of Ocwen's new, multiyear agreement with MortgageKeeper Referral Services Inc. that is designed to link individuals in financial distress to available resources that help them cure default.
Borrowers can enter their ZIP code in the OcwenCustomers website to access information and choose from available service categories that include utility payment assistance in all 50 states.
In addition they can receive financial counseling assistance information from nonprofits and government agencies.
The same information is also available if they call Ocwen.
Since missed mortgage payments "are a symptom of larger, more pressing problems," said Rochelle Nawrocki Gorey, president of MortgageKeeper Referral Services, Ocwen's MortgageKeeper Direct technology increases the likelihood that homeowners will find high-quality help to alleviate personal and financial problems and make their mortgage payments.
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