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Top Residential Servicers at 12/31/02

(Dollars in Millions)

(part 1 of 2)

Rank Organization Name, Location

1 Washington Mutual, Seattle, WA

2 Wells Fargo Home Mortgage, Des Moines, IA

3 Countrywide Financial Corp., Calabasas, CA

4 Chase Home Finance, Edison, NJ

5 Bank of America, Charlotte, NC

6 GMAC Mortgage, Horsham, PA

7 ABN Amro Mortgage, Ann Arbor, MI

8 National City Mortgage, Miamisburg, OH

9 Cendant Mortgage, Mt. Laurel, NJ

10 CitiMortgage, Inc., St. Louis, MO

Rank Organization Name, Location

11 Principal Residential Mortgage, Des Moines, IA

12 First Nationwide Mortgage Corp., Frederick, MD

13 Golden West Financial Corp./World, Oakland, CA

14 Homecomings/GMAC-RFC, Bloomington, MN

15 SunTrust Mortgage, Inc., Richmond, VA

16 First Horizon Home Loans, Irving, TX

17 U.S. Bank Home Mtg./Firstar, Bloomington, MN

18 Dovenmuehle Mortgage (E), Schaumburg, IL

19 HSBC Mortgage Corp. USA, Depew, NY

20 Branch Banking & Trust Co., Wilson, NC

21 Cenlar, Ewing, NJ

22 GreenPoint Mortgage Funding, Novato, CA

23 Flagstar Bank, FSB, Troy, MI

24 Aurora Loan Services, Inc., Aurora, CO

25 Charter One Bank, Cleveland, OH

26 Alliance Mortgage Company, Jacksonville, FL

27 Union Planters Mortgage, Cordova, TN

28 USAA Federal Savings Bank, San Antonio, TX

29 Wendover Financial Corp., Greensboro, NC

30 Regions Mortgage Co., Montgomery, AL

(part 2 of 2)

Servicing Volume %

Rank 12/31/02 12/31/01 Change

1 $723,147 $496,704 45.59%

2 $570,312 $487,823 16.91%

3 $452,405 $336,627 34.39%

4 $429,020 $429,840 -0.19%

5 $264,518 $299,090 -11.56%

6 $198,637 $191,991 3.46%

7 $184,456 $146,464 25.94%

8 $123,099 $88,917 38.44%

9 $115,847 $98,800 17.25%

10 $115,400 $103,513 11.48%

Servicing Volume % Market Mkt Shr

Rank 12/31/02 12/31/01 Change Share % pt. +/-

11 $107,745 $80,531 33.79% 1.71% 0.27%

12 $102,473 $112,263 -8.72% 1.63% -0.38%

13 $69,448 $41,065 69.12% 1.10% 0.37%

14 $62,355 $50,596 23.24% 0.99% 0.09%

15 $57,100 $47,580 20.01% 0.91% 0.06%

16 $55,793 $47,499 17.46% 0.88% 0.04%

17 $52,387 $31,452 66.56% 0.83% 0.27%

18 $45,000 $41,000 9.76% 0.71% -0.02%

19 $44,350 $38,410 15.46% 0.70% 0.02%

20 $34,829 $28,952 20.30% 0.55% 0.04%

21 $30,000 $30,000 0.00% 0.48% -0.06%

22 $29,583 $25,774 14.78% 0.47% 0.01%

23 $29,418 $20,897 40.78% 0.47% 0.09%

24 $28,438 $18,059 57.47% 0.45% 0.13%

25 $27,423 $25,118 9.18% 0.43% -0.01%

26 $25,881 $24,450 5.85% 0.41% -0.03%

27 $25,221 $22,112 14.06% 0.40% 0.01%

28 $20,981 $19,622 6.93% 0.33% -0.02%

29 $20,587 $15,296 34.59% 0.33% 0.05%

30 $17,295 $19,060 -9.26% 0.27% -0.07%

Submitted Totals:

$4,063,148 $3,419,503 18.82% 64.44% 3.38%

Total Outstanding Receivables

$6,305,000 $5,600,000 12.59%

Notes: Includes subservicing. Market share based on total estimated U.S. housing receivables of $6.305 trillion at 12/31/02.

Results may vary because some firms would not respond. (E) Estimate based on previously reported numbers.

Source: MSN/Quarterly Data Report. Questions?

Email: paul.muolothomsonmedia.com.

Copyright 2003 Thomson Media Inc. All Rights Reserved.

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