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Servicers Ranked by Number of Loans Serviced at 12/31/02

(part 1 of 2)

(Dollars in Millions)

Rank Organization Name Location

1 Washington Mutual Seattle, WA

2 Wells Fargo Home Mortgage Des Moines, IA

3 Chase Home Finance Edison, NJ

4 Countrywide Financial Corp. Calabasas, CA

5 Bank of America Charlotte, NC

6 GMAC Residential Holdings Horsham, PA

7 ABN Amro Mortgage Ann Arbor, MI

8 National City Mortgage Miamisburg, OH

9 Principal Residential Mortgage Des Moines, IA

10 CitiMortgage, Inc. (1) St. Louis, MO

11 First Nationwide Mtg. Corp. (1) Frederick, MD

12 Bank One Mortgage Fisher, IN

13 Cendant Mortgage Mt. Laurel, NJ

14 Homecomings/GMAC-RFC Bloomington, MN

15 U.S. Bank Home Mtg./Firstar Bloomington, MN

16 SunTrust Mortgage, Inc. Richmond, VA

17 First Horizon Home Loans Irving, TX

18 Fifth Third Mortgage Cincinnati, OH

19 Branch Banking & Trust Co. Wilson, NC

20 HSBC Mortgage Corp. USA Depew, NY

(part 2 of 2)

Number of Loans Serviced % Market Mkt Shr

Rank 12/31/02 12/31/01 change Share % pt. +/-

1 6,281,151 4,311,428 46% 12.68% 2.82%

2 4,419,798 4,180,579 6% 8.92% -0.64%

3 4,076,427 4,061,600 0% 8.23% -1.06%

4 3,970,896 3,229,152 23% 8.01% 0.63%

5 2,510,570 2,833,703 -11% 5.07% -1.41%

6 2,027,958 2,062,843 -2% 4.09% -0.63%

7 1,585,719 1,414,901 12% 3.20% -0.04%

8 972,542 805,381 21% 1.96% 0.12%

9 919,668 741,092 24% 1.86% 0.16%

10 917,592 882,691 4% 1.85% -0.17%

11 899,080 997,276 -10% 1.81% -0.47%

12 851,000 na na 1.72% na

13 828,495 754,854 10% 1.67% -0.05%

14 599,317 530,763 13% 1.21% 0.00%

15 575,062 381,089 51% 1.16% 0.29%

16 486,959 436,106 12% 0.98% -0.01%

17 445,068 415,721 7% 0.90% -0.05%

18 355,996 417,769 -15% 0.72% -0.24%

19 330,480 294,490 12% 0.67% -0.01%

20 328,580 310,912 6% 0.66% -0.05%

Top 20 Totals:

33,382,358 29,062,350 15% 67.36% -0.81%

Totals Submitted:

39,643,598 34,982,546 13% 80.00% -1.98%

Note: Results may vary because some firms would not disclose number of loans serviced. (1) Citi now owns FNMC.

Source: MSN/Quarterly Data Report. Questions? Email: Paul.MuoloThomsonMedia.com.

Copyright 2003 Thomson Media Inc. All Rights Reserved. http://www.thomsonmedia.com, http://www.mortgageservicingnews.com

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