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Top Residential Servicers at March 31, 2003

(Dollars in Millions)

(part 1 of 2)

Rk Organization Name, Location

1 Washington Mutual, Seattle, WA

2 Wells Fargo Home Mortgage, San Francisco, CA

3 Countrywide Financial Corp., Calabasas, CA

4 Chase Home Finance, Edison, NJ

5 Bank of America, Charlotte, NC

6 CitiMortgage, Inc., St. Louis, MO

7 ABN Amro Mortgage, Ann Arbor, MI

8 GMAC Residential Holdings, Horsham, PA

9 National City Mortgage, Miamisburg, OH

10 Cendant Mortgage, Mt. Laurel, NJ

11 Principal Residential Mtg, Des Moines, IA

12 Golden West Fin'l Corp./World, Oakland, CA

13 Homecomings/GMAC-RFC, Bloomington, MN

14 First Horizon Home Loans, Irving, TX

15 Dovenmuehle Mortgage (E), Schaumburg, IL

16 HSBC Mortgage Corp. USA, Depew, NY

17 Branch Banking & Trust Co., Wilson, NC

18 Bank One Corp., Fishers, IN

19 Flagstar Bank, FSB, Troy, MI

20 Fifth Third Mortgage, Cincinnati, OH

21 IndyMac Bancorp, Inc., Pasadena, CA

22 Cenlar, Ewing, NJ

23 Charter One Bank, Cleveland, OH

24 Union Planters Mortgage, Cordova, TN

25 Alliance Mortgage Company, Jacksonville, FL

26 Wendover Financial Services, Greensboro, NC

27 USAA Federal Savings Bank, San Antonio, TX

28 Irwin Mortgage Corp., Indianapolis, IN

29 Regions Mortgage Co., Montgomery, AL

30 Waterfield Mortgage, Fort Wayne, IN

(part 2 of 2)

Serv Vol Serv Vol Pct Mkt Mkt Share

Rk 3/31/03 3/31/02 Chg Sh % pt +/-

1 $728,255 $745,628 -2% 11.09% -1.86%

2 $580,428 $512,548 13% 8.84% -0.06%

3 $502,079 $355,020 41% 7.65% 1.48%

4 $432,028 $426,096 1% 6.58% -0.82%

5 $257,520 $308,610 -17% 3.92% -1.44%

6 $211,332 $104,851 102% 3.22% 1.40%

7 $195,753 $160,193 22% 2.98% 0.20%

8 $194,750 $203,169 -4% 2.97% -0.56%

9 $127,344 $99,069 29% 1.94% 0.22%

10 $119,671 $102,400 17% 1.82% 0.04%

11 $113,321 $89,041 27% 1.73% 0.18%

12 $65,432 $45,543 44% 1.00% 0.21%

13 $64,750 $52,417 24% 0.99% 0.08%

14 $58,179 $46,764 24% 0.89% 0.07%

15 $46,000 $42,000 10% 0.70% -0.03%

16 $45,790 $40,684 13% 0.70% -0.01%

17 $36,206 $30,055 20% 0.55% 0.03%

18 $35,270 $34,270 3% 0.54% -0.06%

19 $33,771 $22,733 49% 0.51% 0.12%

20 $31,898 $37,206 -14% 0.49% -0.16%

21 $30,944 $24,677 25% 0.47% 0.04%

22 $30,000 $30,000 0% 0.46% -0.06%

23 $27,562 $27,423 1% 0.42% -0.06%

24 $26,920 $22,831 18% 0.41% 0.01%

25 $25,881 $24,450 6% 0.39% -0.03%

26 $20,808 $14,265 46% 0.32% 0.07%

27 $20,788 $19,835 5% 0.32% -0.03%

28 $20,246 $13,899 46% 0.31% 0.07%

29 $17,132 $18,786 -9% 0.26% -0.07%

30 $15,824 $13,494 17% 0.24% 0.01%

Top 30 Totals:

$4,115,882 $3,667,957 12% 62.68% -1.00%

Total Outstanding Receivables

$6,566,000 $5,757,000 14%

Notes: Includes subservicing contracts. Market share based on total estimated U.S. housing receivables of $6.566 trillion at 3/31/03. This ranking excludes subprime servicing specialists. Results may be incomplete because some firms would not respond. (E) Estimate.

Source: MSN/Quarterly Data Report. Questions? Email: Paul.MuoloThomsonMedia.com.

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