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Top Residential Servicers at June 30, 2003

(Dollars in Millions)

(part 1 of 2)

Rank Organization Name Location

1 Washington Mutual Seattle, WA

2 Wells Fargo Home Mortgage San Francisco, CA

3 Countrywide Financial Corp. Calabasas, CA

4 Chase Home Finance Edison, NJ

5 Bank of America Charlotte, NC

6 ABN Amro Mortgage Ann Arbor, MI

7 CitiMortgage, Inc. St. Louis, MO

8 GMAC Residential Holdings Horsham, PA

9 National City Mortgage Miamisburg, OH

10 Cendant Mortgage Mt. Laurel, NJ

11 Principal Residential Mortgage Des Moines, IA

12 Homecomings/GMAC-RFC Bloomington, MN

13 First Horizon Home Loans Irving, TX

14 Golden West Financial Corp./World Oakland, CA

15 SunTrust Mortgage, Inc. Richmond, VA

16 U.S. Bank Home Motgage Bloomington, MN

17 HSBC Mortgage Corp. USA Depew, NY

18 Dovenmuehle Mortgage (E) Schaumburg, IL

19 Aurora Loan Services, Inc. Aurora, CO

20 Branch Banking & Trust Co. Wilson, NC

(part 2 of 2)

Servicing Volume % Market Mkt Shr

Rank 6/30/03 6/30/02 Change Share % pt. +/-

1 $726,920 $743,954 -2% 10.85% -1.75%

2 $592,687 $533,887 11% 8.85% -0.20%

3 $559,124 $374,832 49% 8.35% 2.00%

4 $437,092 $435,862 0% 6.53% -0.86%

5 $249,550 $290,704 -14% 3.73% -1.20%

6 $201,325 $173,110 16% 3.01% 0.07%

7 $196,234 $111,978 75% 2.93% 1.03%

8 $192,632 $207,819 -7% 2.88% -0.65%

9 $140,305 $106,219 32% 2.10% 0.30%

10 $129,346 $107,585 20% 1.93% 0.11%

11 $115,397 $96,475 20% 1.72% 0.09%

12 $67,124 $55,749 20% 1.00% 0.06%

13 $63,952 $48,679 31% 0.95% 0.13%

14 $63,690 $51,624 23% 0.95% 0.08%

15 $63,476 $50,476 26% 0.95% 0.09%

16 $57,307 $43,741 31% 0.86% 0.11%

17 $46,710 $42,300 10% 0.70% -0.02%

18 $46,250 $43,000 8% 0.69% -0.04%

19 $39,908 $21,387 87% 0.60% 0.23%

20 $37,235 $31,283 19% 0.56% 0.03%

Submitted Totals:

$4,026,263 $3,570,664 13% 60.12% -0.39%

Total Outstanding Receivables:

$6,697,000 $5,901,000 13%

Notes: Includes subservicing contracts. Market share based on total estimated U.S. housing receivables of $6.697 trillion at 6/30/03. This ranking excludes subprime servicing specialists. Results may be incomplete because some firms would not respond. (E) Estimate.

Source: MSN/Quarterly Data Report. Questions? Email: Paul.MuoloThomsonMedia.com.

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