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Delinquency Rates - Based on Total Past Dues at June 30, 2003

(Based on Number of Loans Serviced)

(part 1 of 2)

Number of

Rank Organization Name, Location Loans Serviced

1 Washington Federal Savings, Seattle, WA 34,779

2 Pulte Mortgage, Englewood, CO 7,239

3 Plymouth Savings Bank, Middleboro, MA 21,254

4 Capitol FS & LA, Topeka, KS 51,489

5 Union Bank of California, San Diego, CA 27,122

6 Astoria FS & LA, Lake Success, NY 62,570

7 AmSouth Mortgage, Birmingham, AL 353,360

8 Midwest Loan Services, Houghton, MI 11,535

9 USAA Federal Savings Bank, San Antonio, TX 158,516

10 State Employees CU, Raleigh, NC 55,014

11 B.F. Saul Mtg./Chevy Chase Bank, Bethesda, MD 61,350

12 CUNA Mortgage Corp., Madison, WI 101,970

13 America First CU, Riverdale, UT 7,858

14 TCF Mortgage Corporation, Minneapolis, MN 68,461

15 Ohio Savings Bank, F.S.B., Cleveland, OH 172,832

16 SunTrust Mortgage, Inc., Richmond, VA 522,736

17 CDC Mortgage Capital, Inc., New York, NY 4,490

18 Sovereign Bank, FSB, Rosemont, PA 80,907

19 Taylor, Bean & Whitaker, Ocala, FL 47,329

20 Flagstar Bank, FSB, Troy, MI 256,038

(part 2 of 2)

% loans % % % Fore-

Rank past due 30+ days 60+ days 90+days closures

1 0.62% 0.24% 0.08% 0.30% na

2 0.65% 0.40% 0.08% 0.11% 0.06%

3 0.82% 0.60% 0.15% 0.05% 0.02%

4 0.87% 0.00% 0.57% 0.06% 0.22%

5 0.87% 0.67% 0.10% 0.01% 0.09%

6 1.35% 0.93% 0.14% 0.14% 0.14%

7 1.41% 0.69% 0.20% 0.44% 0.08%

8 1.51% 1.16% 0.16% 0.09% 0.10%

9 1.57% 1.07% 0.17% 0.09% 0.25%

10 1.62% 1.10% 0.20% 0.31% na

11 1.68% 1.22% 0.20% 0.18% 0.08%

12 1.72% 1.15% 0.27% 0.18% 0.12%

13 2.07% 1.06% 0.41% 0.42% 0.18%

14 2.50% 1.60% 0.40% 0.10% 0.40%

15 2.51% 1.48% 0.32% 0.34% 0.37%

16 2.57% 1.95% 0.33% 0.12% 0.17%

17 2.58% 1.63% 0.24% 0.42% 0.29%

18 2.62% 1.57% 0.35% 0.32% 0.38%

19 2.79% 1.76% 0.48% 0.20% 0.36%

20 3.01% 1.83% 0.36% 0.32% 0.50%

Industry Average:

4.79% 2.37% 0.80% 0.81% 0.51%

Notes: ** Foreclosures are included in the 90+ day rate. Firms ranked by % of loans past due. Copyright 2003 Thomson Media Inc. All Rights Reserved. http://www.thomsonmedia.com http://www.mortgageservicingnews.com