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Top Residential Servicers at September 30, 2004

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(Dollars in Millions)

(part 1 of 2)

Rk Organization Name Location

1 Countrywide Financial Corp. Calabasas, CA

2 Washington Mutual Seattle, WA

3 Wells Fargo Home Mortgage San Francisco, CA

4 Chase Home Finance Edison, NJ

5 CitiMortgage, Inc. O'Fallon, MO

6 Bank of America Charlotte, NC

7 GMAC Residential Holdings Horsham, PA

8 ABN Amro Mortgage Ann Arbor, MI

9 National City Mortgage Miamisburg, OH

10 Cendant Mortgage Mt. Laurel, NJ

11 Golden West Financial Corp./World Oakland, CA

12 Homecomings Minneapolis, MN

13 SunTrust Mortgage, Inc. Richmond, VA

14 First Horizon Home Loans Irving, TX

15 U.S. Bank Home Motgage Bloomington, MN

16 HSBC Mortgage Corp. USA Depew, NY

17 Dovenmuehle Mortgage (E) Schaumburg, IL

18 IndyMac Bancorp, Inc. Pasadena, CA

19 Flagstar Bank, FSB Troy, MI

20 Aurora Loan Services, Inc. Aurora, CO

(part 2 of 2)

Servicing Volume % Market

Rk 9/30/2004 9/30/2003 Change Share

1 $785,992 $606,095 30% 10.46%

2 $768,837 $722,059 6% 10.23%

3 $761,500 $638,679 19% 10.13%

4 $522,080 $454,866 15% 6.95%

5 $363,769 $191,239 90% 4.84%

6 $254,210 $245,950 3% 3.38%

7 $218,303 $196,723 11% 2.91%

8 $203,657 $204,526 0% 2.71%

9 $161,364 $149,806 8% 2.15%

10 $147,279 $134,997 9% 1.96%

11 $94,259 $72,036 31% 1.25%

12 $83,557 $70,609 18% 1.11%

13 $74,508 $67,703 10% 0.99%

14 $73,787 $67,624 9% 0.98%

15 $73,072 $58,877 24% 0.97%

16 $62,727 $48,930 28% 0.83%

17 $52,100 $47,800 9% 0.69%

18 $50,275 $35,251 43% 0.67%

19 $48,602 $47,012 3% 0.65%

20 $48,393 $44,195 9% 0.64%

Top 20 Totals:

$4,848,271 $4,104,977 18% 64.52%

Total Outstanding Receivables:

$7,514,000 $6,831,000 10% -

Notes: Market share based on total estimated U.S. housing receivables of $7.514 trillion at 9/30/04. This ranking excludes subprime servicing specialists. Results may be incomplete because some firms would not respond. (E) Estimate.

Source: MSN/Quarterly Data Report. Questions? Email: Paul.MuoloThomsonMedia.com.

Copyright 2004 Thomson Media Inc. All Rights Reserved. http://www.thomsonmedia.com http://www.mortgageservicingnews.com

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