Loan Protector Is ISO Approved
Loan Protector Insurance Services, a leading outsourcer of customized mortgage insurance tracking and verification, has completed the certification process by the International Organization for Standardization. The company said it is the only lender-placed insurance and tracking firm in the United States that has been awarded ISO certification.
Ron Wiser, president of Loan Protector, said in a news release that the ISO certification is based around a philosophy that successful organizations must be committed to continual improvement in processes and services to meet the needs of clients.
"ISO requires that organizations not only examine their internal systems, but also closely monitor and evaluate their customer service. The certification further demonstrates our dedication to providing superior customer service and ensuring our clients' sensitive information is secure. We are thrilled to be recognized for our efforts," he said.
To become ISO-certified, a company must demonstrate that it has developed and implemented a quality management system that meets the requirements of the ISO. Loan Protector used Intertek Systems Certification, a division of Intertek Testing Services, as its registrar for the ISO 9001:2000 testing.
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