Fidelity and MBA Provide Servicer Training

Fidelity Information Services, a division of Fidelity National Financial, Jacksonville, Fla., will be providing courses on the servicing function for CampusMBA, the educational arm of the Mortgage Bankers Association of America.

The announcement was made at MBA's annual convention here. At an FNF press briefing, Hugh Harris, president of the mortgage services division at FIS, said the company asked how could it get more involved with the group and the answer was in providing training and education.

Mr. Harris noted that previously people who worked in the servicing function had a broad-based understanding of mortgage banking.

Now people are being trained in just one particular area of servicing.

Course topics may include escrow, customer service, taxes, investor reporting and dealing with special loan products such as balloons, buy-downs and adjustable-rate mortgages.

MBA is working on creating a new professional designation, Certified Mortgage Servicer.

Dan Thoms, vice president of MBA education and business development, said, "As the need for loan administration professionals continues to rise, developing a curriculum focused on mortgage servicing is good for our membership and industry.

"Fidelity has the knowledge and expertise to offer servicing-focused training classes that supplement other CampusMBA offerings. We're glad it stepped up to offer its expertise."

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