Every successful lender is familiar with those periods when an operations staff that had previously been working feverishly on a big pipeline of loans is suddenly faced with much less work.
Careful underwriting can take away much of the risk of this supposedly risky type of mortgage lending and contribute to profitable new business.
The rapidly changing environment in the mortgage industry requires executives to have a more comprehensive vision for executing effective change management strategies.
This shows that the Consumer Financial Protection Bureau will hold a company responsible for the actions of a third party, regardless of intent, if a consumer is negatively affected.
Cross-training can expose a lender's staff to the entire workflow of an organization while keeping employees on their toes and providing opportunities to take on new challenges.
Acquisition-hungry banks and mortgage companies need to apply the same level of scrutiny to cultural fit as they do to a firm's financial statements and balance sheets.
The Community Development Financial Institutions Fund awards millions in affordable housing initiatives every year, but goes largely unnoticed compared to other federal housing programs.
Devising a risk mitigation plan and the training and oversight necessary to implement it requires lenders and servicers to conduct a scientific investigation into the policies, procedures and controls they already have in place.
The Consumer Financial Protection Bureau's complaint database is an excellent source of information to help lenders make adjustments and refine their operations.
To move quality control earlier into the origination process, lenders should rely on automated data checks
The U.S. Attorney General seeks to lift a cap on whistleblower incentives that encourage a practice increasingly used in mortgage-based claims even as another U.S. official presses for more lending.
The 2014 Mortgage Technology Awards are 15 years in the making and continue a long tradition of honoring the best and brightest industry innovators.
The Federal Housing Administration raised mortgage insurance fees during the financial crisis in order to cover a wave of defaults. Now that the housing market has steadied, the agency should adjust its policies.
Another important concern when it comes to the safety of borrowers' home loan information is physical location. There have been many physical loan files stolen, as well as computers.
Speaking of millennials, working with this generation is going to become more important for all of us as they become, over the next few years, the largest part of our workforce.