Did you know the average cost of originating a mortgage climbed from $2,291 in 2009 to $3,353 in 2013? That’s because today, mortgage lenders must comply with about 350 different federal, state and local rules. This paper examines the subtle ways in which increasingly stringent laws and...

Lenders are increasingly challenged to meet growth objectives and competitive pricing demands while maintaining credit quality standards. Fortunately, advances in underwriting are available that balance these often conflicting objectives. This whitepaper presents lending innovations through...

Do you ever wonder if your sales reps have enough leads to work or if they have so many leads that some are going un-contacted or getting lost in the sales funnel? We've produced a comprehensive guide to help sales managers determine the optimal leads-to-rep ratio for their sales team.

In an industry where brand loyalty is key, banks must work diligently to ensure top-notch service and customer outreach through every one of its channels. To truly engage consumers and turn them into loyal customers, financial institutions must move beyond traditional approaches to inspire...