Agenda

All Days
Monday, September 14
10:45 a.m. - 11:00 a.m.
Late registration
11:00 a.m. - 11:10 a.m.
Program kick-off & welcoming remarks
11:10 a.m. - 11:40 a.m.
2020: The year of unexpected disruption
The coronavirus pandemic has turned every industry on its head. For lending, it exposed the need for modernized, fully digital platforms. For this year’s opening keynote, we’re lucky to be joined by Bob Walters, President and Chief Operating Officer of Quicken Loans. Paul Centopani of National Mortgage News will join Bob for this discussion, which will include:
11:45 a.m. - 12:45 p.m.
NASA vs. SpaceX: Who innovates better?
12:45 p.m. - 1:35 p.m.
Demos
1:35 p.m. - 2:15 p.m.
Networking in the Innovation Hub
3:00 p.m. - 3:45 p.m.
Networking in the Innovation Hub
3:45 p.m. - 4:15 p.m.
Responding to crisis with meaningful change
Tuesday, September 15
11:00 a.m. - 11:05 p.m.
12:15 p.m. - 1:00 p.m.
How can innovators, disruptors & smaller lenders survive a crisis that favors scale?
1:00 p.m. - 1:45 p.m.
Networking in the Innovation Hub
1:45 p.m. - 2:30 p.m.
Rooting out the racial bias in your technology
2:30 p.m. - 3:15 p.m.
Demos
3:15 p.m. - 4:00 p.m.
Networking in the Innovation Hub
Wednesday, September 16
11:00 a.m. - 11:05 a.m.
11:05 a.m. - 11:45 a.m.
11:45 a.m. - 12:15 p.m.
How can fintechs best position themselves for an acquisition?
12:15 p.m. - 1:00 p.m.
Networking in the Innovation Hub
1:00 p.m. - 1:45 p.m.
Demos
2:00 p.m. - 3:00 p.m.
Finding your voice in the face of adversity
Sponsored by
3:00 p.m. - 3:45 p.m.
Networking in the Innovation Hub
3:45 p.m. - 4:15 p.m.
How COVID-19 gives the mortgage industry an opportunity to rebalance the boardroom
Sponsored by
4:15 p.m. - 5:00 p.m.
Women in Mortgage Tech: Things I wish I knew at the start of my career
Sponsored by
Thursday, September 17
11:00 a.m. - 11:05 a.m.
11:05 a.m. - 11:50 a.m.
Status update: How is COVID-19 impacting the quest for the one-stop-shop in housing?
Banks, lenders, and fintechs have been on a path toward digitizing the mortgage process from end-to-end, long before the term coronavirus entered our daily lexicon. Prior to the pandemic, a few industry participants were on their way toward synching these pieces together to reach the next frontier of digitization in mortgages. This session will examine where the industry is in terms of one-stop-shops in housing and how COVID-19 has impacted this journey. In this session, you’ll hear critical insight from Vishal Garg, CEO of Better.com, one of the industry’s leading change agents on the quest for the one-stop-shop.
12:15 p.m. - 1:00 p.m.
Assessing the accessibility, security & customer experience of the digital closing
1:00 p.m. - 1:45 p.m.
Networking in the Innovation Hub
1:45 p.m. - 2:35 p.m.
Demos
2:35 p.m. - 3:15 p.m.
Appraisal alternatives during COVID-19: What we've learned and the future of appraisals
COVID-19 and shelter-in-place orders temporarily removed physical access to the inside of homes, accelerating digital transformation in the real estate industry and paving the way for homeowner-enabled appraisal inspections. Key insights from tens of thousands of these inspections reveal their true value for homeowners, appraisers, and lenders-from improving appraisal turn time and eliminating scheduling, to improving customer experience and expediting the digitization of the appraisal process.
3:15 p.m. - 4:00 p.m.
Networking in the Innovation Hub
4:00 p.m. - 4:45 p.m.
2022 forecast: What do lenders & servicers need to build today to meet the needs of tomorrow’s customer?
Success in 2020 is defined as making mortgages as...
Sponsored by
4:45 p.m.
Digital Mortgage 2020 concludes
Monday, September 14
10:45 a.m. - 11:00 a.m.
Late registration
11:00 a.m. - 11:10 a.m.
Program kick-off & welcoming remarks
11:10 a.m. - 11:40 a.m.
2020: The year of unexpected disruption
The coronavirus pandemic has turned every industry on its head. For lending, it exposed the need for modernized, fully digital platforms. For this year’s opening keynote, we’re lucky to be joined by Bob Walters, President and Chief Operating Officer of Quicken Loans. Paul Centopani of National Mortgage News will join Bob for this discussion, which will include:
11:45 a.m. - 12:45 p.m.
NASA vs. SpaceX: Who innovates better?
12:45 p.m. - 1:35 p.m.
Demos
1:35 p.m. - 2:15 p.m.
Networking in the Innovation Hub
3:00 p.m. - 3:45 p.m.
Networking in the Innovation Hub
3:45 p.m. - 4:15 p.m.
Responding to crisis with meaningful change
Tuesday, September 15
11:00 a.m. - 11:05 p.m.
12:15 p.m. - 1:00 p.m.
How can innovators, disruptors & smaller lenders survive a crisis that favors scale?
1:00 p.m. - 1:45 p.m.
Networking in the Innovation Hub
1:45 p.m. - 2:30 p.m.
Rooting out the racial bias in your technology
2:30 p.m. - 3:15 p.m.
Demos
3:15 p.m. - 4:00 p.m.
Networking in the Innovation Hub
Wednesday, September 16
11:00 a.m. - 11:05 a.m.
11:05 a.m. - 11:45 a.m.
11:45 a.m. - 12:15 p.m.
How can fintechs best position themselves for an acquisition?
12:15 p.m. - 1:00 p.m.
Networking in the Innovation Hub
1:00 p.m. - 1:45 p.m.
Demos
2:00 p.m. - 3:00 p.m.
Finding your voice in the face of adversity
Sponsored by
3:00 p.m. - 3:45 p.m.
Networking in the Innovation Hub
3:45 p.m. - 4:15 p.m.
How COVID-19 gives the mortgage industry an opportunity to rebalance the boardroom
Sponsored by
4:15 p.m. - 5:00 p.m.
Women in Mortgage Tech: Things I wish I knew at the start of my career
Sponsored by
Thursday, September 17
11:00 a.m. - 11:05 a.m.
11:05 a.m. - 11:50 a.m.
Status update: How is COVID-19 impacting the quest for the one-stop-shop in housing?
Banks, lenders, and fintechs have been on a path toward digitizing the mortgage process from end-to-end, long before the term coronavirus entered our daily lexicon. Prior to the pandemic, a few industry participants were on their way toward synching these pieces together to reach the next frontier of digitization in mortgages. This session will examine where the industry is in terms of one-stop-shops in housing and how COVID-19 has impacted this journey. In this session, you’ll hear critical insight from Vishal Garg, CEO of Better.com, one of the industry’s leading change agents on the quest for the one-stop-shop.
12:15 p.m. - 1:00 p.m.
Assessing the accessibility, security & customer experience of the digital closing
1:00 p.m. - 1:45 p.m.
Networking in the Innovation Hub
1:45 p.m. - 2:35 p.m.
Demos
2:35 p.m. - 3:15 p.m.
Appraisal alternatives during COVID-19: What we've learned and the future of appraisals
COVID-19 and shelter-in-place orders temporarily removed physical access to the inside of homes, accelerating digital transformation in the real estate industry and paving the way for homeowner-enabled appraisal inspections. Key insights from tens of thousands of these inspections reveal their true value for homeowners, appraisers, and lenders-from improving appraisal turn time and eliminating scheduling, to improving customer experience and expediting the digitization of the appraisal process.
3:15 p.m. - 4:00 p.m.
Networking in the Innovation Hub
4:00 p.m. - 4:45 p.m.
2022 forecast: What do lenders & servicers need to build today to meet the needs of tomorrow’s customer?
Success in 2020 is defined as making mortgages as...
Sponsored by
4:45 p.m.
Digital Mortgage 2020 concludes