Loan Think

Public officials must make it clear once and for all that the law forbids them to deny or delay a loan because an applicant is pregnant or on parental leave.

A big reason we have so many last-minute surprises is because data, documents and requests sit and wait until they are all ready for review by the next person in line.

For outsourcers to supply value to the originators that hire them, they must do than simply meet the terms of the agreement.

A lender's LOS can help or hurt its bottom line. When examining existing systems for process improvements or evaluating other alternatives, focusing on a number of key considerations can simplify the process and narrow down the field of LOS options.

Warehouse lenders are severely aware of the potential risks of non-QM loans, but right now, they have a huge appetite for earnings and sustainability.

Mentoring the newbies in the mortgage business may help them avoid boom-and-bust errors later in their careers. And it can be a personally satisfying thing to do as well.

The general perception in the mortgage industry is that the CFPB and their new regulations are like an albatross around the necks of mortgage companies, especially the smaller independents.

Under the Consumer Financial Protection Bureau plan, lenders would need to respond to virtually every public complaint — even those by consumers, disgruntled employees, and competitors that abuse this forum.

Loan officers should be keeping in touch with their current and past customers on a regular basis. But there are several common mistakes they are making.

Like the ER, the mortgage process starts out with a high degree of both anxiety and frustration, especially at the beginning.