Equifax observed an increasingly well-worn ritual of scandal-ridden firms by jettisoning CEO Richard Smith: apologize, promise to do better in the future, and sacrifice your top executive in the hopes it will ward off action by Congress and regulators.
Nearly half of the properties are in New York (30.3%), New Jersey (10.4%) or Florida (8.7%), states that require a court to sign off on a foreclosure, a lengthy process that could affect the timing of payments.
In a business populated by extroverts, Diana Reid views herself as an introvert. The head of PNC Real Estate at PNC Financial Services Group says it's an attribute that she's made an asset as she looks to build consensus and drive business growth.
Lenders and servicers continue to shift critical functions to third party service providers in order to lower costs and focus on core competencies. However, effectively managing third party service providers can be very challenging from a compliance, operational and technological perspective. While this has always been the case, it is about to become more important as federal regulators have indicated that they are going to increase their supervision of service providers.
While claims handling is often a small piece of the insurance partner selection process for servicers, the insurance partner’s performance of their obligations under the insurance policy is a direct reflection on the servicer and their relationship with the homeowner.