Editorial Research

Mortgage companies see a lending future backed by artificial intelligence, but there may be as many questions as answers to what the path might look like.

There's a 13-percentage-point differential in the use of "advanced" mortgage fraud detection tools between banks and non-banks, with costs as a major reason why.

Intermediary automation has increased the immediate availability of product, pricing and eligibility information to both sides of the mortgage business.

Elimination of the mundane and the elevation of specialized experts able to train AI are among the changes the mortgage industry may see, its leaders say.

Mortgage industry leaders say technology, whether in training or implementation, isn't effective without consistent, thoughtful human guidance.