ABN Amro Mortgage Tops JD Power Rankings

ABN Amro Mortgage ranked highest in overall customer satisfaction among 13 mortgage lenders in the J.D. Power and Associates 2005 Primary Mortgage Origination Study, according to the marketing information firm.The company said the study measures customer satisfaction with the mortgage borrowing process among 4,498 consumers who obtained a mortgage in the past nine months. ABN Amro scored 756 on a 1,000-point scale, performing especially well in the closing process, J.D. Power reported. SunTrust Mortgage ranked second, with a score of 726, and Wachovia finished third, at 723. "While ABN Amro has only recently started to invest in its brand in the consumer space, it has long been known for its efficient, speedy processing of loan applications among brokers," said Jeremy Bowler, senior director of the firm's finance and insurance practice. J.D. Power, headquartered in Westlake Village, Calif., can be found online at http://www.jdpower.com,