Default service technology provider Equator launched a training program that will allow short sale and REO real estate agents to learn the exact standards and processes that servicers require in order to sell their assets.
The software-based program is provided through Equators EQ Platform and can be customized to meet each servicers different workflows, thereby enhancing compliance, performance and borrower experience.
“Our Servicer Specific Training adapts to any servicer’s program, ensuring that agents who receive certification from a particular servicer will be more prepared to handle any assignment that comes from that servicer,” said Chris Saitta, CEO of Equator.
As part of the program, the Los Angeles-based technology company creates and produces servicer-approved training materials such as
Meanwhile, servicers can maintain or alter their specific certification course materials as needed. By training real estate agents through this training program, servicers can reduce costs to service loans, increase agent awareness of the servicer’s compliance standards, reduce borrower complaints, streamline the agent selection process and elevate the quality of selected agents, and increase the success rate of closed transactions.
John Vella, COO of Los Angeles-based Equator, said the Servicer Specific Training is a win-win for all parties involved.
“Servicers get access to agents who are more conscious of compliance issues and can often help sell their properties more quickly,” Vella added. “Real estate agents gain the competitive edge of being knowledgeable professionals in the market, and increase their chances of closing their deals faster. Homeowners benefit from a streamlined transaction with greater speed and fewer headaches.”
