ISGN Launches Self-Service Customer Portal

At a time when loan servicers are being inundated with questions on borrower loan status, loan modifications and other customer service issues, ISGN Corp., a global mortgage solutions company, has released its Customer Service Portal System that provides borrowers, lenders, investors and attorneys with self-service 24/7 access to active and inactive loan data. The portal includes data such as tax and insurance information, escrow analyses and year-end, current and historical loan data, regardless of the servicing system used. The Customer Service Portal can integrate into any loan servicing system platform, and can be private labeled for any lender or servicer. The system utilizes secure Internet technology to ensure data safety and confidentiality, and automatically collects and displays updates of borrower information, directly from the company's servicing application.