Direct-to-consumer FHA lender Lend America, Melville, N.Y., has built and implemented an automated paperless platform for loan originations and processing. Lend America launched an automated paperless platform in early February 2009, and today all of the company's loan originations from application to closing are conducted as a paperless transaction. The technology allows borrowers to e-sign disclosure documents via a secure portal and/or submit the documents required for their loan. In addition, the platform allows borrowers to communicate in real-time with Lend America's mortgage specialists and is combined with an automated fulfillment process tracked at every step for those without online access.
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