Radian Guaranty, the Philadelphia-based primary mortgage insurance subsidiary of Radian Group, has introduced enhanced functionality to its MI Online Web-based system for mortgage insurance ordering, servicing, and claims submissions. Designed to streamline the claims process and improve the online experience, the enhancements allow clients to view claims around the clock, review documentation requirements, access a more detailed explanation of benefits, and obtain real-time information on payment status, the company said. The new features include a Claim Status Information section that allows clients to review a snapshot of a claim's details, including processing status, and a Claim Payment Information section that displays three key pieces of data for paid claims (claim payment, date paid, and payee) and a new hyperlink to the main Certificate Inquiry screen. The system can be found online at https://mionline.radianmi.com.
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