Using Technology to Deal More Efficiently with Brokers

Idaho Housing and Finance Association (IHFA), a housing finance agency and administrator of affordable housing resources, is saving time and streamlining labor tasks with MORvision, ISGN's loan origination system that automates the loan cycle from point-of-sale and Web origination through processing, underwriting, closing, secondary tracking, and delivery. IHFA, which recently opened up a new segment for funding and closing loans, had previously been fulfilling all functions on a manual basis prior to implementing MORvision. "IHFA functions a lot like a secondary market investor does, but also recently began working with brokers and has expanded into closing and funding loans," said Susan Semba, director, homeownership lending for IHFA. "Prior to implementing MORvision, we had been doing everything manually, which meant that we were producing all of our closing documents by hand, based on a Microsoft Word template. On the processing side, it's faster and easier for us to keep track of the progress of each loan, which saves us a lot of time on phone calls with brokers."