Origination

This month is the conclusion of the “Dentist Diaries,” my journey through pain for better customer service. In last month's article, I left off just as I was dismissing the infamous dentist. Today I want to roll back a few days prior to that dismissal to give you some of the back-story.

WASHINGTON - Carrington Mortgage Services is currently building a platform to serve the mortgage broker community, according to Steve Patton, the company's executive vice president for mortgage lending.

Pro-active housing policies may be needed to spur a recovery in the housing sector, according to Federal Reserve Board chairman Ben Bernanke.

Fewer U.S. commercial mortgage-backed securities loans are slated to come due in 2012 than this year, according to a Fitch report Friday.

After five straight months where home sales plunged in Massachusetts compared to 2010, there are signs of a possible recovery in July 2011.

If you work with other people (and who doesn't?) reflect on the last week and notice how much time you wasted in drama: the energy-draining behaviors or exchanges that keep you from what you really want to be doing. Think about all the infighting, water-cooler talk, meaningless meetings, turf wars, pouting, rants, and other behaviors that blocked positive, productive interactions in your organization.

Federal Reserve chairman Ben Bernanke criticized policymakers Friday for the political wrangling over raising the country's debt limit, and warned that more such events could do even greater harm to the economy.

Although residential origination volumes swooned in the second quarter, commercial mortgage production picked up nicely at many firms.

Warren Buffett's $5 billion public vote of confidence in Bank of America, happily for him, does not require actual confidence. The terms of the legendary investor's deal, which grants Buffett's Berkshire Hathaway Inc. $5 billion in perpetual preferred stock and warrants to buy B of A stock at just over $7 a share, include no lockup period.

Not only are residential loan applications booming, but nonbanks increasingly are tapping their warehouse providers for additional credit.