For mortgage lenders, who often face rapidly expanding or contracting markets, operational efficiency is key for business success. These organizations are seeking to gain much of this efficiency through modern technology, such as AI and robotic process automation.
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We surveyed industry professionals to better understand how mortgage lenders are thinking about current technology and how they plan to move forward in their tech journey. Highlights and analysis of the findings are in this report, including:
- How mortgage lenders define intelligent automation (IA)
- The IA initiatives in progress at different organizations
- Which organizations are finding the most success with IA
- What mortgage lenders are planning with IA