Technology

Austin First Mortgage uses a combination of internal and customer-facing marketing technologies to keep borrowers are engaged and informed throughout the loan process.

United Wholesale Mortgage has introduced software to help brokers and correspondents close loans faster.

An organization's operations team can only effect change as far as management trusts and empowers them to.

The Consumer Financial Protection Bureau has ramped up its push for the mortgage industry to switch to an electronic closing process after results from a pilot program showed consumers favored it over in-person mortgage closing.

Ginnie Mae has updated the procedures manual used by the custodians of documents involved in mortgage-backed securities.

Years after the crisis, fundamental problems in default servicing still exist and in order to move forward, servicers must reimagine their processes to better manage overall volume and spikes in demand.

Unlike in personal loans, where Lending Club saw an opportunity to lower the cost of consumer credit card debt, in mortgages, the play is not in providing lower-priced credit, but rather in removing friction, Renaud Laplanche says.

Lenders said the delay in implementing the combined loan and closing disclosures is giving them valuable added time to train their staff, according to a DocuTech survey.

Fidelity National Financial has recapitalized ServiceLink Holdings, increasing its ownership in the transaction services company.

Lawmakers included a measure that will impose new mortgage reporting requirements on banks and servicers as part of a short-term highway funding bill passed this week by both chambers of Congress.