How COVID accelerates merging of mortgage originations & servicing tech
It took the past 8 years to give customers the bank-on-your-phone experience they expect when getting a mortgage, and this session will explain why it won’t take that long to do the same in servicing. Much of the customer engagement technology is similar, and COVID homeowner strain makes servicing modernization a top priority for banks, lenders, and fintech firms that power them.
Don’t miss this session with 3 of the mortgage industry’s top mortgage tech visionaries where we’ll cover:
-How banks/lenders can rapidly deploy modern customer care in servicing
-Playbook to prepare for maturing forbearances as 2020 ends and 2021 begins
-How to stop losing 4 of 5 borrowers from servicing portfolios every time rates drop
-Smart mortgage tech M&A/partnership ideas for 2020-2021