Ghazale Johnston

Ghazale Johnston

Managing Director

Ghazale Johnston is a managing director with Accenture Credit Services.

All Ghazale Johnston's Stories
To avoid alienating a consumer base increasingly expecting digital options, lenders must take the plunge and update old loan origination systems that cannot accommodate today's technology demands.
Historically, net worth has been the primary, if not sole, criteria used by lenders in segmenting mortgage customers.
As the real estate market continues to recover, regulatory pressures are pushing mortgage executives to place consumers and their interests front and center in mortgage transactions.
In the past few years a handful of online lenders have emerged to capture 10% origination share.
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