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Henry Santos

Managing Director, Residential Mortgage Services

Accenture

As a managing director of Accenture Credit Services, Henry leads Accenture’s business process outsourcing (BPO) services for the Residential Mortgage business, including origination, fulfillment, servicing and default. In this role, Henry defines the strategy, leads sales, advises clients and manages client relationships. Prior to joining Accenture as part of the acquisition in 2011, Henry led the Residential Mortgage Services Group at Zenta.

Prior to that, Henry founded Performance Physics, an international training, consulting and professional services organization. Previously, Henry also served as Chief Learning Officer for Financial Service Solutions, a provider of loan fulfillment outsourcing