Jo Ann Kruse

Jo Ann Kruse

Chief Operating Officer

Jo Ann Kruse serves as Chief Operating Officer for MMREM, a national real estate asset management and disposition provider to multiple federal agencies, mortgage servicers, investors and insurers. She has over 30 years of experience in the mortgage industry, focusing on operations, business process improvement and risk management within large financial services organizations. She is based in the headquarters office at MMREM in Frisco, Texas, where most of the company’s operating units and subsidiaries report through her.

Jo Ann joined MMREM from the Impac Companies in Irvine, California, where she served in several senior roles over six years, including as executive vice president and director of mortgage operations, servicing and default. Under her leadership, mortgage production quadrupled to over $3.6 billion in annual run rate.

She also managed a real estate owned (REO) outsource company acquired by Impac in the liquidation of billions in assets, while additionally being responsible for a $17 billion mortgage-backed securities servicing portfolio.

Prior to Impac, Jo Ann held senior and executive risk management positions at Countrywide, Wells Fargo Home Mortgage, and KPMG.

All Jo Ann Kruse's Stories
Many lenders are either becoming servicers or looking into it.  There are many good reasons for doing so as a strategy for 2014 and beyond, including: Wanting to have more control over loans they originate and protect their brand; Desiring the additional revenue servicing provides to bolster earnings during market swings; Needing to keep hard-earned borrowers in their fold instead of feeling like they are losing them when selling servicing rights to others. But...