Tana Tymesen

Courting borrowers with past bankruptcies might not cross most loan officers' minds as the best strategy for building business, but Guaranteed Rate's Danielle Young doesn't let borrowers' past blemishes intimidate her.

A simple rhyme reminds one loan officer in a bustling California housing market to stay focused, committed and to treat every loan equally.

A leader who surrounds herself with diverse thought and talent, Nikki Groff of Wallick & Volk Mortgage Bankers, formed a team that helped propel her to Top Producer status from a small Arizona town.

Borrowers who go through a sour mortgage experience often leave poor business reviews online and move on with their lives. Houtan Hormozian decided to become a loan officer and give his clients the service and experience that he didn't get to have.

Mortgage loan officers keep an eye on the long game, but making a sale is more than the sale; ushering people through the biggest purchase of their lives requires the ability to maintain relationships over time.

From gathering information on buildings to complex income and asset profiles of buyers, loan officers in New York have many bases to cover and hurdles to leap. Debra Shultz of Guaranteed Rate makes it look easy.

Ben Franklin famously said the only things certain in life are death and taxes. One Wisconsin loan officer has found one more.

"Graceful" may not be the first word that comes to mind when thinking about last year's "Know Before You Owe" disclosure implementation, but one Texas loan officer has a different perspective.

Starkey Mortgage's Eric Glick prides himself on the dedication he brings to educating borrowers about a broad spectrum of topics. His approach starts by making sure he stays current on the latest industry trends. Here's how.

From working with homebuyers and seeing them through various milestones like raising a family, loan officer Dianne Crosby is in awe of the role she plays in helping clients reach their goals.