Tana Tymesen

Courting borrowers with past bankruptcies might not cross most loan officers' minds as the best strategy for building business, but Guaranteed Rate's Danielle Young doesn't let borrowers' past blemishes intimidate her.

A simple rhyme reminds one loan officer in a bustling California housing market to stay focused, committed and to treat every loan equally.

A leader who surrounds herself with diverse thought and talent, Nikki Groff of Wallick & Volk Mortgage Bankers, formed a team that helped propel her to Top Producer status from a small Arizona town.

Borrowers who go through a sour mortgage experience often leave poor business reviews online and move on with their lives. Houtan Hormozian decided to become a loan officer and give his clients the service and experience that he didn't get to have.

Mortgage loan officers keep an eye on the long game, but making a sale is more than the sale; ushering people through the biggest purchase of their lives requires the ability to maintain relationships over time.

From gathering information on buildings to complex income and asset profiles of buyers, loan officers in New York have many bases to cover and hurdles to leap. Debra Shultz of Guaranteed Rate makes it look easy.

Ben Franklin famously said the only things certain in life are death and taxes. One Wisconsin loan officer has found one more.

"Graceful" may not be the first word that comes to mind when thinking about last year's "Know Before You Owe" disclosure implementation, but one Texas loan officer has a different perspective.

Starkey Mortgage's Eric Glick prides himself on the dedication he brings to educating borrowers about a broad spectrum of topics. His approach starts by making sure he stays current on the latest industry trends. Here's how.

From working with homebuyers and seeing them through various milestones like raising a family, loan officer Dianne Crosby is in awe of the role she plays in helping clients reach their goals.

By investing time early on with clients who may not be immediately ready for a mortgage, loan officer Becky Sandiland establishes relationships that generate future business.

Loan officers encounter a wide range of obstacles in the process of seeing a mortgage loan through to closing, but how many can spin silence into livestock?

Carmen Inclan of Raymond James Bank recognizes customers are happiest, and business booms, when communication is prioritized.

A previous career in the restaurant industry sparked an idea that helped Chong Yi nearly double his production dollar volume.

Drew Boland's positive attitude and love of a challenge are two defining characteristics that help him stand out from his peers.

Lisa Nicholas' determination to be the mortgage industry expert in her market propels her business upward and helps fuel the success of her business partners.

Craig Strent of Apex Home Loans saw potential in blending his mortgage banking services with the strategy of financial advising, finding strong partners and a niche in helping clients through one of life's most difficult transitions.

Staying on top of credit underwriting rules is essential for Rosalie Rains of Capital Financial Advisors, and when things get slow she can always turn to the two-color flier she made when she first started originating loans.

Joseph Chacko works with H1B visa holders in ethnic communities, and uses his knowledge of agency guidelines and immigration policy to offer foreign workers a place to put down roots.

HomeBridge Financial's Michael Stallings took a desire to help military veterans and grew that into a hearty business focused on bringing other veterans the cornerstone of homeownership.