Loan Think

Cross-training can expose a lender's staff to the entire workflow of an organization while keeping employees on their toes and providing opportunities to take on new challenges.

Acquisition-hungry banks and mortgage companies need to apply the same level of scrutiny to cultural fit as they do to a firm's financial statements and balance sheets.

The Community Development Financial Institutions Fund awards millions in affordable housing initiatives every year, but goes largely unnoticed compared to other federal housing programs.

The law requires those who deal with financial information to have safeguards in place to protect consumer data.

Devising a risk mitigation plan — and the training and oversight necessary to implement it — requires lenders and servicers to conduct a scientific investigation into the policies, procedures and controls they already have in place.

A program that moves distressed mortgages out of the foreclosure pipeline can save the FHA and GSEs money and give troubled borrowers a better shot at staying in their homes — but only if it's properly implemented.

Proposals in Congress to change the structure of the government-sponsored enterprises Fannie Mae and Freddie Mac seem to be languishing in this election year.

The Consumer Financial Protection Bureau's complaint database is an excellent source of information to help lenders make adjustments and refine their operations.

To move quality control earlier into the origination process, lenders should rely on automated data checks

The U.S. Attorney General seeks to lift a cap on whistleblower incentives that encourage a practice increasingly used in mortgage-based claims even as another U.S. official presses for more lending.