Servicing

There are no easy fixes to Nationstar's myriad problems — including a plunging stock price and increased regulatory scrutiny — but Chief Executive Jay Bray says the turnaround starts with a commitment to improving customer service.

The number of homes in negative equity continued to shrink, but overall levels of negative equity remain high and are holding back a full-scale housing market recovery, according to Zillow.

Mortgage professional hiring and new job appointments for the week ending Dec. 4.

American Homes 4 Rent, the largest publicly traded U.S. single-family home landlord, agreed to acquire a smaller competitor, American Residential Properties, in a deal valued at $1.5 billion, including debt.

When news broke in October that New York's Stuyvesant Town was being sold, observers expected the $3 billion loan on the property to be paid off without a glitch.

Add retail customers to the list of groups raising concerns about possible high-pressure product-sales tactics at Wells Fargo; many of them are considering jumping ship in response, according to a new survey of customer attitudes at big banks. However, Wells' rivals shouldn't celebrate — they are at risk of losing customers, too, for a variety of reasons.

The commercial mortgage-backed securities delinquency rate improved by double-digit basis points in November, fulfilling Trepp's forecast for a large monthly improvement.

Loan modifications declined 18% during the third quarter to 337,000, a sign of an improving market, according to Hope Now.

The delinquency rate for commercial and multifamily mortgages improved for most categories of investors in the third quarter, according to the Mortgage Bankers Association.

HomeUnion has formed a mortgage-brokerage division that will focus on investors in single-family rental homes.