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Market insiders at the SourceMedia Mortgage Servicing Conference in Dallas set down with Mortgage Servicing News editors to talk about a wide variety of issues that concern the industry. Topics included the foreclosure bulge, the shadow inventory, and others. Participants think that servicing may never “go back to normal” and instead must invent a new normal for itself. And since the mortgage industry overall is changing, that new normalcy in the mortgage servicing niche is still pretty difficult to define.The business, one roundtable participant said, has gone from a crisis of credit to a crisis in confidence that shows little sign of being resolved yet.

Abhinav Asthana of Wipro Gallagher Solutions discusses issues and trends around mobile technology.

As the housing industry continues to make a recovery from the most recent recession, the theme of this year’s show in Dallas was “shifting gears to build for the future.” Some popular topics that were talked about among session panelists and attendees were short sales, strategic defaults strategies and the REO-to-rental initiative.

The discussion in a number of panel sessions at the Mortgage Bankers Association National Secondary Market Conference in New York on May 6 through 9, was if, let alone when, private capital would return to the industry. In the exhibit hall, much of the vendor focus was on technology and compliance which would ease that transition. Nary a wholesaler or correspondent aggregator was exhibiting.

In the May issue of Origination News, we published our annual ranking of the mortgage industries leading originators by volume. There is also a listing of top originators by units. Christopher Vincent Hussain repeated as the No. 1 originator.

The message at the 2012 Regional Conference of Mortgage Bankers Associations in Atlantic City from many of the speakers at the first residential lending general session and at a roundtable hosted by National Mortgage News/Origination News was there is a lot of uncertainty regarding the future direction of the industry. And that is because it is waiting on a definition of what will constitute a qualified mortgage. Yet, attendees at the show were upbeat that the worse times are behind them.

Jim Blatt, CEO of CRM vendor Mortgage Returns, explains how originators can use technology to build their referral business.

Jim Blatt, CEO of St. Louis-based marketing technology provider Mortgage Returns, discusses the efficiency and compliance gains of customer relationship management technology.