To serve its 5,000 loan officers in 600 offices nationwide, Houston-based Allied Home Mortgage has picked Seattle-based Entellium's Pro-Activity customer relationship management product over Salesforce and other leading CRM products.An Allied spokesperson cited ease of use and low cost of ownership as reasons for picking Entellium. Pro-Activity automates user-selected reports and instantly sends pre-formatted and merged documents, such as contracts, proposals, invoices, and follow-up materials, to designated contacts. Entellium says the product is the most user-centric CRM system on the market, backed by 43,000 hours of usability research. Allied, the nation's largest privately held mortgage company, handles as many as 12,000 loans per month.
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Nonbank mortgage firm Pennymac said having an in-house system gave it a leg up on implementation, while a vendor also reported progress in its systems testing.
58m ago -
United Bank and Five Points Bank, both ranked among the top-performing banks by Capital Performance Group, said they have stayed in the mortgage business because they see it as a way to build strong relationships in the communities they serve.
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The servicer will pay $4.5 million in remediation to affected homeowners for incorrectly imposing force-placed insurance on thousands of borrowers.
August 12 -
The trade group supports a narrow rewrite of the agency's manufactured home definition but it wants FHA valuation projections before lenders can scale.
August 12 -
Pending home sales, a real-time indicator of homebuying demand, dropped 2.5% to their lowest level since December, according to Redfin's latest report.
August 12 -
Mortgage production declined overall in July from activity earlier this summer amid growing rate volatility, according to two new originations reports.
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