National Bank of Kansas City, Overland Park, Kan., has announced the introduction of a Mortgage Recovery program by its mortgage division to help borrowers hurt by the turmoil in the subprime mortgage market.Under the program, the bank will review a loan's terms, including prepayment penalties, adjustment dates, and variable rates, and counsel the borrower about the loan and the available options. "With so many stories in the media regarding subprime loans, refinancing, [Federal Housing Administration] loans, rate freezes, and foreclosures, consumers are confused about their options," said Todd Geiman, executive vice president of the Kansas bank's mortgage division. "We were taken aback by the misinformation given to many of the people we've spoken with. Many homeowners don't even realize they fall in the subprime category."
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The change aims to address hurdles in the onboarding process, which many have cited as a point of friction in mortgage servicing.
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Ralo uses artificial intelligence to automate the entire process, saving consumers money by cutting out commissioned loan officers, processors and underwriters.
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