The Cortland Savings and Banking Company, a Youngstown-Warren, Ohio area state bank engaged in commercial and retail banking services, has opted to change LOS systems in an effort to create a more customer-driven experience. The company said it chose Mortgage Builder because it needed to modernize its residential real estate lending system in order to control costs and stay well within the compliance requirements of today's financial world, but it did not want to lose its personal touch and feel in order to gain efficiency. The company's old LOS was DOS-based and Cortland found that it was not adequate technology to help the lender keep up with new RESPA and Regulation Z changes.
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