CrossCountry Mortgage removes layoff notice, declines further comment

CrossCountry Mortgage is not confirming whether it's laid off employees, removing a Worker Adjustment and Retraining Notification it said was filed by a person no longer with the company.

The WARN was filed Nov. 1 in Colorado and indicated 100 workers would be impacted. A spokesperson for CCM Wednesday said the company didn't file the WARN and requested the state disclosure be removed.

The filing was posted by a former CCM worker, according to a representative. The filer, when reached Monday by an email contact listed in the notice, declined to comment further and asked not to be contacted again.

A spokesperson declined to comment on whether CCM had undertaken any layoffs. The lender hasn't disclosed any reductions in force during the market's latest cycle of declining mortgage activity

The privately owned Brecksville, Ohio-based firm has grown into a major player in the market, ranking as the fifth-largest retail lender last year with over $53.5 billion in volume according to the Scotsman Guide. The company in a recent press release also claims over 8,000 employees across the country.

The company has been accused by various competitors of raiding dozens of their loan officers during the market's crescendo and early stages of decline this spring. A CrossCountry spokesperson in October criticized mortgage competitors for suing former LOs who've departed to CCM and said it looked forward to recruiting and attracting more talent.

Many mortgage lenders, servicers, technology firms and mortgage and title insurers have reduced headcounts in response to industry wide waning profits, including a spate of announcements this month following third quarter earning reports. The industry has also lost nearly all of its job gains in 2021, with mortgage labor figures dropping to 390,800 in September according to a Friday report from the Bureau of Labor Statistics.

Editor's note: This story has been updated to reflect that the WARN filing did not come from CrossCountry leadership.

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